Non-paying customer solutions

Spoke with fortnox - they have a collection service

1) We need to activate fortnox's 'påminnelsetjänst'

2) If the customer doesn't pay - we can activate fortnox's påminnelsetjänster

3) Fortnox sends a påminnelsen to the customer - the invoice can come from Stripe.

4) After 7 days, if the customer hasn't paid, Fortnox will send the invoice to inkasso

5) 14 days later if the customer doesn't paid - they give us 2 options. OPTION 1. Mark the invoice as bad debet (in wont be paid). OPTION 2. Or fortnox will send the invoice to kronofogden.

COST

Fortnox charges us for 1.9 kr for this service.

They charge the customer 60 kr. for the påminnelsen/inkasso

Konofogen charges the customer 680 kr. If the customer doesn't pay - npstorage has to pay

EVICTION

Kronofogden will evict customer and collect good.

1) We submit application (300 kr.) ´Du vill få tillbaka eller ta bort egendom' Link to the application KRONOFOGDEN

There are additional cost for them to collect the goods - but npstorage can get money back - but we need to clarify the details.

9012_19_web.pdf

Download PDF • 36KB