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Kinnovis/Old system total sales don't balance

  • Writer: jmh.hollister@gmail.com Hollister
    jmh.hollister@gmail.com Hollister
  • Jan 11, 2023
  • 2 min read

Some customers were invoiced using the old system - bankgiro, so they do not appear in the stripe/kinnovis system. There was a difference of 1,000 kr.


These units are marked as 'Blocked' in the system.



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Har dom fått faktura för Januari och betalat ? 11 jan. 2023 kl. 13:11 skrev Isabella Marti <isabella.marti@economix.se>: Sia glass och RFSL fakturerar jag Hämta Outlook för iOS Från: NP Storage <kontakt@npstorage.se> Skickat: Wednesday, January 11, 2023 1:10:40 PM Till: Isabella Marti <isabella.marti@economix.se> Kopia: Jan Hollister <JHollister@stambytesspecialisten.se> Ämne: Fwd: Missing money in the system: 2 customers didn't get invoices Visst har du skicka faktura till dessa två ? Vidarebefordrat mejl: Från: Jan Hollister <JHollister@stambytesspecialisten.se> Ämne: Missing money in the system: 2 customers didn't get invoices Datum: 11 januari 2023 13:08:46 CET Till: Björn <bjorn@npbygg.se> Here we go - why the Balance of the old system (73,827 kr) doesn’t match Kinnovis system (72,662 kr) Issue 1: We charged the incorrect amount to the customer - I will explain how we can fix this Before February

  • Cecilia Skogh / unit 106: old system (420 kr) / Kinnovis (395 kr)

  • Cecilia Skogh / unit 107: old system (420 kr) / Kinnovis (395 kr)

  • Johan Karlsson / unit G13: old system (2,625 kr) / Kinnovis (2,350 kr)

Total 375 kr. Issue 2: More urgent: Missing bookings - maybe bug in the system: I will explain later I need your help to email - I don’t believe they received an invoice Sia Glass: Annika Sköld / Unit A99 / 420 kr faktura@siaglass.se 070-7747149 RFSL Roslagen / Unit A24 / 419 kr matts.agren@telia.com 073-0238507 I think you can send them the same email you sent this morning to customers that haven’t paid yet. Maybe add something about they probably didn’t receive the invoice. Vi har ingen registrering av er betalning för januari. Låt oss veta om ni inte har fått fakturan, vi kommer att skicka den igen. Med vänlig hälsning, Jan Hollister stambytesspecialisten.se | Badrumsritningar och tillvalstjänster för stambyte | Hammarby Sjöstad | SE-120 61 Stockholm | whatsapp/signal: +46 76 196 07 62 |

 
 
 

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